Still With Plusnet?
The Savings Might Surprise You.
Plusnet is known for friendly service — but friendly doesn't mean cheap. When families audit ALL their bills through SaveFirst, they save an average of £34/month — completely free.
Why Families Are Leaving Plusnet
Plusnet, owned by BT, has built a reputation for good customer service. But their prices have steadily increased, and being owned by BT means their costs are higher than truly independent providers.
Here's what's happening right now:
- Plusnet is owned by BT — their pricing reflects BT's cost structure, not an independent challenger
- Annual price rises mean your introductory deal quickly becomes an expensive habit
- Plusnet's fastest speeds can't match full fibre alternatives available from other providers
- Out-of-contract customers pay significantly more — Plusnet won't proactively move you to a cheaper deal
Plusnet vs SaveFirst — Side By Side
Here's how staying with Plusnet compares to switching through SaveFirst:
| Plusnet | SaveFirst | |
|---|---|---|
| Average monthly energy cost | £38/mo (broadband + calls) | £75–95/mo (exclusive rates) |
| Covers all 4 bills? | ✗ Broadband only | ✓ Gas, electric, broadband, mobile |
| Switching cost | Possible exit fees | ✓ Always free |
| Who does the work? | You (phone calls, forms) | ✓ We handle everything |
| Comparison site rates? | Standard public rates | ✓ Exclusive wholesale rates |
| Time to switch | 2-4 weeks, multiple calls | ✓ 2 minutes to start |
| Supply interruption | None | None |
"Plusnet's customer service was great — but I was paying way more than I needed to. SaveFirst found me faster broadband for less money, plus savings on my energy and mobile. £34 a month back in my pocket."
What Happens When You Switch From Plusnet
Switching away from Plusnet through SaveFirst is simple and risk-free.
Send Your Bills
Snap a photo of your Plusnet bill plus your energy and mobile bills. WhatsApp them to us. Takes 60 seconds.
We Find Your Savings
We audit all four bills against exclusive wholesale rates not available on comparison sites. You get your savings report within 24 hours.
We Handle The Switch
You don't call Plusnet. You don't cancel anything. We handle everything. No gap in your broadband service.
Ready To See What Plusnet Is Really Costing You?
Get a free, no-obligation savings report across all your household bills. If we can't save you money, you pay nothing.
Get My Free Savings ReportWhatsApp Us — "I'm With Plusnet" No cost. No obligation. No catch. Ever.
Common Questions About Switching From Plusnet
Not anymore. While Plusnet was once known for budget-friendly broadband, their prices have increased significantly. BT ownership means their cost base is higher than independent challengers. A free SaveFirst audit will find you a better deal.
With SaveFirst, you don't have to do anything. Send us your current Plusnet bill (a photo on WhatsApp is fine), and we handle everything. The broadband switchover is seamless with no gap in service.
Plusnet email addresses (@plusnet.com) may not be transferable after switching. If this matters to you, we'll advise on options. Most customers have already moved to free email services like Gmail or Outlook.
Yes, completely free. We're paid by the provider when you switch — you never pay us anything. If we can't save you money, nobody pays anything and you stay exactly where you are.
The Bottom Line
Plusnet's customer service is great — but great service at a premium price isn't the only option. You can get good service AND save money at the same time.
A free SaveFirst audit takes 2 minutes and covers all your bills. If we can't save you money, you stay with Plusnet and nothing changes. If we can — and most families save £34/month or more — it's all yours.
There's literally no downside. The only risk is waiting another month.