Virgin Media Keeps Raising Prices.
Time To Fight Back.
Virgin Media is known for fast broadband — and even faster price rises. Families who switch through SaveFirst save an average of £56/month across all household bills, including broadband.
Why Virgin Media Customers Are Leaving
Virgin Media offers some of the fastest broadband speeds in the UK. But speed isn't the problem — the price is. Virgin Media has become notorious for aggressive mid-contract price rises that customers can't escape without paying hefty exit fees.
Here's what's happening right now:
- Virgin Media raised broadband prices by 8.8% mid-contract in April 2025
- Their 'bundle' discounts expire after 12-18 months, revealing the true cost
- Customer service consistently ranks among the worst of any major UK provider
- Exit fees of up to £288 trap customers in deals that no longer represent good value
Virgin Media vs SaveFirst — Side By Side
Here's how staying with Virgin Media compares to switching through SaveFirst:
| Virgin Media | SaveFirst | |
|---|---|---|
| Average monthly energy cost | £40–65/mo (broadband package) | Broadband included in full bill package |
| Covers all 4 bills? | ✗ Broadband + TV (energy/mobile separate) | ✓ Gas, electric, broadband, mobile |
| Switching cost | Exit fees up to £288 | ✓ Always free |
| Who does the work? | You (phone queues, online chat) | ✓ We handle everything |
| Comparison site rates? | Standard pricing with mid-contract rises | ✓ Exclusive wholesale rates |
| Time to switch | 2-4 weeks, engineer visit needed | ✓ 2 minutes to start |
| Supply interruption | None | None |
"Virgin Media put my bill up three times in two years. Started at £44, ended up at £58 for the same package. SaveFirst switched everything — broadband, energy, mobile — and I'm now paying less total than I was paying Virgin for broadband alone."
What Happens When You Switch From Virgin Media
Switching away from Virgin Media through SaveFirst is simple and risk-free.
Send Your Bills
Snap a photo of your Virgin Media bill plus your broadband and mobile bills. WhatsApp them to us. Takes 60 seconds.
We Find Your Savings
We audit all four bills against exclusive wholesale rates not available on comparison sites. You get your savings report within 24 hours.
We Handle The Switch
You don't call Virgin Media. You don't cancel anything. We handle everything. Supply is never interrupted.
Ready To Escape Virgin Media's Price Rises?
Get a free savings report covering broadband, energy, and mobile. If we can't beat Virgin Media, you stay put and pay nothing.
Get My Free Savings ReportWhatsApp Us — "I'm With Virgin Media" No cost. No obligation. No catch. Ever.
Common Questions About Switching From Virgin Media
Virgin Media offers some of the fastest broadband speeds in the UK, using their own cable network. The broadband itself is generally reliable. The problem is the price — Virgin's mid-contract rises and post-discount pricing make it one of the most expensive options available, especially when comparable speeds are offered by rivals for less.
If you have a @virginmedia.com email address, you can keep it through Virgin Media's free email service even after cancelling your broadband. Your emails won't be affected.
If you're in a contract, there may be early termination fees. During your free audit, we'll calculate whether the monthly savings outweigh the exit cost — usually they do within 2-4 months. We'll also check if Virgin Media has breached their terms (mid-contract price rises can sometimes give you the right to exit penalty-free).
Yes, completely free. We're paid by the provider when you switch — you never pay us anything. If we can't save you money, nobody pays anything and you stay exactly where you are.
The Bottom Line
Virgin Media has fast broadband. But fast doesn't mean good value, especially when the price keeps climbing mid-contract. You deserve a provider that charges a fair price and keeps it there.
A free SaveFirst audit takes 2 minutes. We'll show you exactly what Virgin Media is costing you versus what you could be paying across all four bills. No obligation, no pressure. If we can't save you money, you stay put.
There's literally no downside. The only risk is waiting another month.